Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,700.00 - $72,800.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Vacation Time
Paid Time Off
Referral Bonus
401(k)
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
Dean's Italian Steakhouse is a distinguished dining establishment located in Uptown Charlotte, renowned for its unique blend of a classic steakhouse ambiance with an Italian expression. This restaurant prides itself on serving prime cuts of beef and authentic homemade pasta, featuring 100% American Wagyu, which sets it apart in the competitive culinary scene. Dean's offers a timeless dining experience through a modern, rustic setting where attention to detail is paramount. The atmosphere is designed to celebrate life via food, familial gatherings, and exceptional service, making every meal a special occasion. With a commitment to quality and a warm, energetic environment,... Show More
Job Requirements
- Bachelor's degree preferred
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- Strong background in dining operations with knowledge of wine and food pairings
- Experience managing multiple meal periods
- Prior oversight of In-Room Dining operations preferred
- Exceptional organizational and operational execution skills
- Demonstrated success in team development and culture building
- Strong communication and business problem-solving skills
- Entrepreneurial mindset with focus on continuous improvement
Job Qualifications
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- Strong background in dining operations with deep knowledge of wine and food pairings
- Experience managing multiple meal periods
- Prior oversight of In-Room Dining operations is a plus
- Process-driven approach with exceptional organizational and operational execution skills
- Demonstrated success in developing people and driving positive team culture
- Entrepreneurial mindset with a focus on continuous improvement and long-term growth
- Strong communication, business acumen, and problem-solving abilities
Job Duties
- Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods
- Direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth
- Drive operational performance through consistent execution of systems, processes, and service standards
- Oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals
- Partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture
- Champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns
- Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: