Restaurant General Manager - Dean's Steakhouse
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $109,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
wellness tools
Referral bonuses
401(k) with Company Match
Healthcare concierge
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
Dean's Italian Steakhouse is a renowned dining establishment located in Uptown Charlotte, known for its unique blend of classic steakhouse fare and authentic Italian cuisine. Specializing in prime cuts of beef including 100% American Wagyu, alongside homemade pasta, Dean's Italian Steakhouse offers a timeless culinary experience in a modern, rustic setting. The restaurant is dedicated to celebrating life's finest moments through exceptional food, family-style gatherings, and impeccable service. Part of the White Lodging portfolio, Dean's Italian Steakhouse benefits from the backing of a prestigious company known for operating a range of award-winning hotels, rooftop bars, and restaurants in some of... Show More
Job Requirements
- Proven experience in restaurant or hospitality management
- knowledge of food service and dining operations
- strong leadership and team development skills
- ability to manage financial performance including budgeting and forecasting
- excellent communication skills
- problem-solving ability
- willingness to work flexible hours including evenings and weekends
Job Qualifications
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- strong background in dining operations with deep knowledge of wine and food pairings
- experience managing multiple meal periods with prior oversight of In-Room Dining operations as a plus
- process-driven approach with exceptional organizational and operational execution skills
- demonstrated success in developing people and driving positive team culture
- entrepreneurial mindset with focus on continuous improvement and long-term growth
- strong communication, business acumen, and problem-solving abilities
Job Duties
- Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods
- direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth
- drive operational performance through consistent execution of systems, processes, and service standards
- oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals
- partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture
- champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns
- collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals
Job Qualifications
Experience
Expert Level (7+ years)