Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
flexible schedule
Job Description
JRK! is a dynamic fast-casual restaurant brand inspired by the vibrant flavors and culture of Jamaica. The brand is committed to delivering bold, authentic tastes using fresh ingredients while providing exceptional guest service that ensures an enjoyable dining experience for everyone. JRK! combines the richness of Jamaican cuisine with a modern fast-casual atmosphere, catering to customers who seek flavorful meals in a welcoming environment. As part of its expansion, JRK! is launching a new location in Kendall, marking a significant growth milestone for the company. This new store aims to bring its unique culinary offerings and hospitality ethos to a... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- Minimum 3 years management experience in a fast-casual or similar restaurant setting
- Bilingual Spanish and English required
- Proven ability to lead and motivate diverse teams
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Willingness to work flexible hours including weekends and holidays
- Knowledge of food safety regulations and compliance standards
Job Qualifications
- 3+ years of restaurant management experience fast-casual preferred
- Bilingual Spanish and English required
- Strong leadership and communication skills
- Ability to manage high-volume service efficiently
- Experience with POS scheduling systems and basic financial reporting
- ServSafe certification preferred or willingness to obtain
- Strong problem-solving skills and a positive team-first attitude
Job Duties
- Lead daily operations including opening and closing procedures and service execution
- Ensure food quality accuracy and consistency with JRK! standards
- Maintain a clean safe and compliant restaurant at all times
- Oversee inventory ordering waste management and product rotation
- Hire train and develop FOH and BOH staff for a high-performing team
- Build strong communication across shifts using bilingual skills
- Create staff schedules based on labor targets and operational needs
- Conduct coaching performance evaluations and corrective action when necessary
- Deliver an exceptional guest experience through hospitality speed and accuracy
- Address guest concerns professionally and proactively
- Ensure dining and service areas are always clean organized and welcoming
- Monitor KPIs including labor food cost sales and productivity
- Review daily weekly reports and implement strategies to improve performance
- Work with leadership to execute promotions menu changes and store initiatives
- Ensure staff adhere to all food safety standards and health department regulations
- Maintain accurate logs checklists cash handling and operational paperwork
- Support leadership with audits inspections and company policy compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: