Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
Tuition Reimbursement
401(k) with Company Match
leadership development opportunities
Referral bonuses
hotel and dining discounts
Job Description
Aura is an iconic rooftop lounge located five stories above Uptown Charlotte, part of the JW Marriott Charlotte hotel. The space is inspired by the royal aura of Queen Charlotte and is designed to provide guests with a unique and elevated experience. Aura features stunning skyline views, a dynamic open-air setting, a mirror-like facade, and a vibrant ambiance infused with energy. It is a premier destination for locals and visitors alike to unwind, celebrate, and enjoy expertly crafted botanical cocktails along with elevated bar bites. This space combines sophisticated design with a lively atmosphere, creating a memorable venue for socializing... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum 5 years of management experience in a high-volume dining or hospitality environment
- Proven track record of leading teams and managing restaurant operations
- Strong understanding of dining service standards and operational best practices
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent organizational, leadership, and communication skills
- Ability to remain calm and effective in a fast-paced environment
Job Qualifications
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- Strong background in dining operations, with deep knowledge of wine and food pairings
- Experience managing multiple meal periods
- Prior oversight of In-Room Dining operations is a plus
- Process-driven approach with exceptional organizational and operational execution skills
- Demonstrated success in developing people and driving positive team culture
- Entrepreneurial mindset with a focus on continuous improvement and long-term growth
- Strong communication, business acumen, and problem-solving abilities
Job Duties
- Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods
- Direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth
- Drive operational performance through consistent execution of systems, processes, and service standards
- Oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals
- Partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture
- Champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns
- Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: