Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,700.00 - $72,800.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
wellness programs
401(k) plan with Company Match
Job Description
Aura rooftop lounge, located atop the prestigious JW Marriott in Charlotte, is a sophisticated destination that draws inspiration from the regal aura of Queen Charlotte herself. Situated five stories high, this rooftop bar offers stunning skyline views and an ambiance marked by refined energy and vibrant vibrancy. With its mirror-like facade and open-air setting, Aura provides guests a unique environment to unwind, celebrate, and enjoy craft botanical cocktails alongside elevated bites. The lounge’s dynamic atmosphere makes it a sought-after locale for both locals and visitors seeking an elevated hospitality experience.
Aura is part of White Lodging’s portfolio, a com... Show More
Aura is part of White Lodging’s portfolio, a com... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Proven management experience in restaurant or hospitality operations
- Knowledge of wine and food pairings
- Experience managing high-volume dining environments
- Strong organizational skills and attention to detail
- Ability to lead and develop teams effectively
- Skill in financial management and budgeting
Job Qualifications
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- Strong background in dining operations, with deep knowledge of wine and food pairings (Sommelier certification not required)
- Experience managing multiple meal periods
- prior oversight of In-Room Dining operations is a plus
- Process-driven approach with exceptional organizational and operational execution skills
- Demonstrated success in developing people and driving positive team culture
- Entrepreneurial mindset with a focus on continuous improvement and long-term growth
- Strong communication, business acumen, and problem-solving abilities
Job Duties
- Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods
- Direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth
- Drive operational performance through consistent execution of systems, processes, and service standards
- Oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals
- Partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture
- Champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns
- Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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