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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $73,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
bonus potential
Free Meals
Opportunities to Advance
Job Description
Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads, with a strong focus on fresh ingredients and exceptional guest experiences. Established and growing steadily across various regions, Zaxbys has become a go-to destination for guests who seek not just great food but a vibrant atmosphere to enjoy with friends and family. Known for its values that emphasize teamwork, community involvement, and a fun dining environment, Zaxbys combines quality food with a unique culture that celebrates its employees and customers alike. The company prides itself on the quality of its service and the positive... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent, some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent, some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and strive to improve at every opportunity by maintaining operational standards and ensuring compliance with all Zaxbys guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with Zaxbys and federal, state, and local laws and policies
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- Maintain an attitude of flexibility to perform beyond the description
- Ensure the team works safely and follows safety guidelines
- Escalate concerns to supervisors when appropriate
- Perform all other duties necessary to ensure smooth restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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