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Marco's Pizza logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Paid Time Off
401(k) with Company Match

Job Description

Marco's Pizza is recognized as the premier pizza franchise in the United States, known for delivering high-quality, delicious meals to customers across the nation. Established with a mission to serve one meal, one family, and one neighborhood at a time, Marco's Pizza has positioned itself as a leader in the food service industry by prioritizing outstanding product quality, exceptional customer service, and a strong commitment to community values. The company operates through a network of dedicated franchisees, including the Hoogland Restaurant Group, which is the largest franchise owner of Marco's Pizzas in the US, managing over 100 locations. Hoogland Restaurant... Show More

Job Requirements

  • Three years of leadership experience
  • One year of restaurant experience preferred
  • Ability to lead up to 20 team members
  • Willing to work about 50 hours per week including some Saturdays and Sundays

Job Qualifications

  • Three years of leadership experience
  • One year of restaurant experience preferred
  • Ability to lead up to 20 team members
  • Strong understanding of customer service principles
  • Excellent organizational and communication skills
  • Ability to develop and implement operational plans
  • Strong problem-solving skills
  • Familiarity with inventory management and food safety standards

Job Duties

  • Demonstrate and reinforce Marco's leadership behaviors and values
  • Create an environment that promotes the company culture and philosophies to attract, retain and develop our people
  • Source and interview all store employees to ensure they will embrace our values, including a strong dedication to customer satisfaction
  • Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation
  • Ensure all aspects of human resources are followed including scheduling, payroll, benefits, performance reviews and reporting to the home office as requested
  • Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training
  • Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation
  • Ensure appropriate inventory par levels and ordering system are in place
  • Complete weekly inventory
  • Complete end of period inventory
  • Accountable for creating store Action Plans including marketing to continuously improve the business
  • Accountable for weekly KPIs and plan to achieve goals
  • Ensure the store and exterior of the property are maintained
  • Ensure proper security and verification procedures are met when handling deposits and the contents of the safe

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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