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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) with employer match
hotel discounts
Career growth opportunities
paid volunteer time
Lifestyle discount
Job Description
Naples Hotel Group is a reputable family-owned hospitality company dedicated to delivering exceptional guest experiences across its portfolio of luxury hotels and restaurants. Known for its commitment to quality, genuine relationships, and a collaborative work environment, the group values kindness, respect, and professional growth, creating a nurturing workplace culture. Naples Hotel Group's restaurants are celebrated for their high service standards, authentic ambiance, and culinary excellence, making them distinguished destinations for both locals and visitors. The restaurant division, including the Terrace Grill, operates with a keen emphasis on operational excellence, guest satisfaction, and financial performance, reflecting the broader mission of the... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field or equivalent experience
- Minimum 5 years of management experience in a high-volume restaurant
- Strong knowledge of food and beverage operations
- Proven budget management skills
- Exceptional leadership abilities
- Understanding of health and safety regulations
- Proficiency with restaurant management software
- Strong problem-solving skills
- Excellent communication skills
- Passion for guest service
- Flexibility to work nights, weekends, and holidays
- Experience in luxury dining preferred
- Certification in food safety preferred
- Ability to lift up to 15 pounds
- Regular attendance
- Compliance with company policies
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field or equivalent experience
- Minimum of 5 years management experience in high-volume restaurant environment
- Strong knowledge of food and beverage operations including culinary techniques and beverage pairings
- Proven experience managing budgets and driving profitability
- Exceptional leadership and team management skills
- In-depth understanding of health and safety regulations
- Proficiency in restaurant management software such as POS and scheduling tools
- Strong problem-solving and decision-making abilities
- Excellent verbal and written communication skills
- Passion for delivering outstanding guest experiences
- Flexible availability including nights, weekends, and holidays
- Experience in luxury dining or high-profile restaurants preferred
- Certification in ServSafe, HACCP or equivalent a plus
- Multilingual abilities beneficial especially English and Spanish
Job Duties
- Oversee daily restaurant operations ensuring service and kitchen standards are met
- Monitor and manage workflows between front-of-house and back-of-house teams
- Develop and implement procedures to maintain consistent food quality and service excellence
- Conduct daily pre-shift meetings to set expectations and communicate goals
- Manage inventory, purchasing, and receiving processes to control costs
- Implement and monitor reservation systems to optimize guest satisfaction and revenue
- Recruit, train, and develop front-of-house and back-of-house staff
- Set performance goals and conduct evaluations
- Lead and promote a collaborative team culture
- Ensure compliance with health and safety regulations
- Manage restaurant budgets including labor and food costs
- Analyze financial data and develop revenue-generating initiatives
- Collaborate with culinary and marketing teams to optimize menu and promotions
- Maintain high standards of cleanliness, ambiance, and guest service
- Resolve guest complaints and employee conflicts promptly
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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