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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Opportunity for advancement
competitive pay
bonus potential
Job Description
Zaxbys is a vibrant, fast-growing restaurant chain known for its commitment to delivering exceptional dining experiences through its unique menu offerings and inviting atmosphere. As a brand, Zaxbys emphasizes not only great food but also building strong connections with its guests and creating a fun, engaging environment for both customers and team members alike. The company prides itself on fostering a positive workplace culture where employees feel valued, supported, and motivated to contribute to the success of each location. With this foundational approach, Zaxbys continually strives for excellence in guest satisfaction, operational efficiency, and team member development. This commitment has... Show More
Job Requirements
- 21 years of age or older
- Valid driver’s license, vehicle insurance, and reliable transportation
- Open availability to work at least 5 days and 48 hours per week
- Flexibility to work days, nights, weekends, and holidays
- Successful background check and motor vehicle report
- Demonstrated leadership qualities and strong organizational skills
- Ability to work cooperatively with team members
- High school diploma or equivalent required, some college preferred
- 3-5 years of management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Possess leadership qualities and organizational skills
- Ability to interact cooperatively with others
- Minimum education requirement is a high school diploma or equivalent, some college preferred
- 3-5 years of management experience required
- Previous restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone class
- Complete food safety certification and manager certification
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, ongoing mentoring, coaching, and development to team members while holding them accountable
- Create effective work schedules timely to drive sales and control labor costs
- Plan and delegate shift assignments and communicate expectations
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards
- Build community relationships to increase sales and provide outstanding service
- Control costs and losses and ensure compliance with all guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with manager reviews
- Maintain compliance with all applicable laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, and injuries timely and with respect
- Maintain flexibility and perform beyond position parameters
- Ensure team safety and adherence to safety guidelines
- Escalate concerns to supervisors when necessary
- Perform all duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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