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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
Free Meals
Educational assistance programs
Job Description
KFC, a globally recognized and beloved fast-food restaurant chain, is renowned for its iconic fried chicken and commitment to delivering exceptional dining experiences. With a rich history that spans decades, KFC has established itself as a leader in the quick-service restaurant industry, combining tradition with innovation to meet the needs of millions of customers worldwide. As a staple in communities across the globe, KFC prides itself on creating a welcoming environment where customers enjoy high-quality food paired with outstanding service. The company emphasizes a culture rooted in equity, inclusion, and belonging, fostering a positive workplace for its diverse team members.Show More
Job Requirements
- Five years in restaurant or retail management with proven people management experience
- ability to analyze and improve performance using P&L data
- proficiency with digital tools and platforms
- excellent written, verbal, and interpersonal communication skills
- knowledge of restaurant maintenance programs
- commitment to equity, inclusion, and KFC culture
- experience in team recognition and development
- skilled in recruiting and training employees
- adaptability to change management
- compliance with corporate, health and food safety policies
Job Qualifications
- Five years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values focusing on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance regularly
- address and resolve conflicts promptly
- personally engage with customers to swiftly resolve any issues
- strategically schedule staff to optimize customer service
- analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
- stay informed about competitors and aim to exceed their standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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