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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,700.00 - $63,100.00
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Work Schedule

Flexible
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
competitive pay
bonus potential

Job Description

Zaxbys is a rapidly expanding fast-casual restaurant chain known for serving delicious chicken wings, chicken fingers, sandwiches, and salads. Founded in 1990, Zaxbys has grown into a beloved brand with locations across the United States, recognized for its unique blend of southern cuisine, friendly service, and fun atmosphere. Zaxbys prides itself on being more than just a place to eat; it is a community hub where guests come to enjoy delectable meals and create memorable moments with friends and family. This vibrant restaurant chain emphasizes quality, consistency, and customer satisfaction, striving to provide an outstanding dining experience every time.
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Job Requirements

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work minimum of 5 days and 48 hours per week
  • Ability to work flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: high school diploma or equivalent
  • Some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work minimum of 5 days and 48 hours per week
  • Ability to work flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: high school diploma or equivalent
  • Some college preferred
  • 3-5 years of management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Obtain and maintain Food Safety Certification and Manager Certification
  • Ensure the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Provide proper training, ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Create effective work schedules to drive sales and control labor costs
  • Plan and delegate shift assignments with clear communication and adjustments as needed
  • Uphold service, product quality, and cleanliness standards consistently
  • Foster a positive culture and healthy team morale by providing guidance and leading by example
  • Manage profitability by driving sales, controlling costs, developing team members, and ensuring operational standards
  • Build community relationships to increase sales and provide outstanding product and service
  • Control costs and losses while maintaining compliance with all company policies and guidelines
  • Conduct performance reviews for crew members and assist with management reviews
  • Maintain compliance with federal, state, and local laws as well as company policies
  • Utilize management tools and keep accurate and current records
  • Review performance metrics daily and develop action plans to improve profitability, sales, and guest satisfaction
  • Handle and report guest and team member complaints or injuries in a timely and respectful manner
  • Maintain flexibility to perform duties beyond standard expectations
  • Ensure team adherence to safety guidelines and procedures
  • Escalate concerns to supervisors as appropriate
  • Perform all other duties necessary to ensure smooth restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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