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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, is known for its iconic fried chicken and commitment to quality, innovation, and community. As part of a vast network of restaurants worldwide, KFC continues to set industry standards through exceptional customer service, innovative marketing campaigns, and a dedication to fostering a positive work culture. The brand’s passion for excellence and its extensive experience in the restaurant business make it a reputable and desirable employer for those seeking career growth in the food service sector. Offering competitive pay and an inclusive work environment, KFC supports and invests in its employees... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC’s culture and values focusing on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC’s culture and values focusing on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance while fostering a culture of equity, inclusion and belonging
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers to resolve issues and ensure a positive experience
- Strategically schedule staff to optimize customer service
- Coach management team on KFC brand standards and lead product rollout meetings
- Analyze financial performance and manage budget to maximize profitability
- Stay informed about competitors and aim to exceed their standards in all aspects
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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