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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
RGMs work a 50-hour week
competitive pay
4 weeks' vacation and additional Paid Time Off
Scholarship programs for continuing education
Career advancement and professional development
medical benefits from day 1
Health and wellness programs
401K retirement plan with 6% match
Discounts on mortgages, vehicles, cell phones, gym memberships and more
Free Meals
Job Description
This opportunity is with an esteemed national restaurant brand known for its vibrant culture and commitment to excellence. As a prominent player in the foodservice industry, this company emphasizes innovation, guest satisfaction, and community engagement. The restaurant prides itself on cultivating a diverse and inclusive work environment where every team member is empowered to achieve their full potential. The establishment operates with high standards for customer experience, product quality, and operational efficiency, making it a preferred destination for food lovers across the country.
The role of Restaurant General Manager is pivotal in maintaining and elevating these standards. This posit... Show More
The role of Restaurant General Manager is pivotal in maintaining and elevating these standards. This posit... Show More
Job Requirements
- Five years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written verbal and interpersonal
- Solid understanding of restaurant maintenance programs
- Commitment to equity inclusion and belonging in the workplace
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Knowledge of corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills, including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Experienced in recognizing and motivating teams, with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Imagine the pride you'll feel setting the gold standard that others aspire to
- You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers
- By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding
- Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team
- Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives
- Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation
- Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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