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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Retirement Plan
Vision Insurance
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its commitment to exceptional service, exquisite accommodations, and unforgettable guest experiences. Established as a leader in the luxury hotel and resort industry, Four Seasons exemplifies a culture powered by its people — a diverse collective of passionate individuals who strive to achieve excellence and foster genuine human connections. The organization emphasizes the importance of a world-class employee experience as the foundation that enables its team members worldwide to deliver extraordinary luxury experiences with heart and authenticity. With a presence in major cities and resort destinations around the globe, Four... Show More
Job Requirements
- Hospitality management degree or equivalent experience
- 3-5 years of leadership experience in luxury hotel or restaurant setting
- Knowledge of division operations and Four Seasons standards
- Experience with food and beverage service, cost and labor control
- Ability to operate computer and food & beverage software systems
- English proficiency required, Spanish preferred
- US work authorization required
Job Qualifications
- Hospitality management degree or equivalent years of experience
- Minimum 3-5 years of restaurant leadership experience in a luxury hotel or restaurant setting
- Working knowledge of division operations, Four Seasons cultural and core standards, policies, and standard operating procedures
- Knowledge of food and beverage service, cost control, labor control, maintenance, public relations, merchandising, and accounting
- Proficient in operating computer equipment and food and beverage computer systems
- Proficient in English language, Spanish language proficiency preferred
Job Duties
- Oversee the setup and detailed service execution of the restaurant and bar experience in the hotel to provide exceptional luxury guest service
- Select, train, evaluate, lead by example, motivate, coach, counsel and discipline all employees in EDGE and NUNA restaurants to ensure established cultural and core standards are met
- Manage daily activities and planning for outlet operation
- Be visible in operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests from guests, residents, and local patrons
- Maintain relationships with regular guests and residents as well as cultivate relationships with new patrons
- Project a positive, professional and friendly image to guests, residents, and employees, maintaining high standards of personal hygiene, style, and grooming among all employees
- Act as Food & Beverage division lead during the absence of the Director of Food & Beverage
- Work closely with fellow Department Heads including Director of Event Operations, In-Room Dining Manager, Executive Chef and Executive Sous Chef to ensure the ongoing success of all food & beverage areas in the hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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