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Restaurant General Manager

Job Overview

Job Description

This job opportunity is with an independent franchisee of Taco Bell, a globally recognized fast-food restaurant chain known for its Mexican-inspired menu. Unlike a corporate position with Taco Bell Inc., working for a franchisee means you are employed directly by a local business owner who operates under the Taco Bell brand but maintains control over wages, benefits, and operational decisions. This allows for some variability in employee experience depending on the specific franchise but also fosters a closer-knit working environment with potentially more personalized management.

The franchisee model emphasizes entrepreneurial management while adhering strictly to Taco Bell's established standards... Show More

Job Requirements

  • High school education or equivalent
  • Prior food service experience
  • Valid driver license
  • Access to a vehicle for company business
  • Current liability insurance in your name
  • Home or cellular telephone upon starting the position
  • Good interpersonal communication skills
  • Ability to pay attention to detail
  • Ability to remain calm under pressure

Job Qualifications

  • High school education or equivalent is required
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid Drive License
  • Must have access to a vehicle to drive periodically on Company Business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise
  • Job Training: Normally, one to two years required to gain job knowledge

Job Duties

  • To ensure the orderly and efficient functioning of assigned restaurant by assuring adherence to the philosophy of quality, service, cleanliness and hospitality (CHAMPS) and the Taco Bell (LAST) system
  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforces all safety rules, policies, and procedures
  • Job normally performed under general supervision
  • Position requires continuous customer and employee contacts
  • Decision Making Responsibilities: Manages all aspects of restaurant operations
  • hires, counsels and trains employees
  • ensures adherence to policies and procedures, and safety program
  • Working Conditions: Work area temperature may be extreme and noise level may be high at times
  • Assists with budget decisions and implementation
  • Ensures adequate staffing within the restaurant
  • Follows specified procedures for inventory control
  • Provides employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Performs employee performance reviews and counseling
  • Works as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepares customers' orders according to specifications and with the highest possible quality
  • Prioritizes work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operates all kitchen equipment
  • Acknowledges and speaks to customers when possible in a friendly and courteous manner
  • Reports any needed equipment and/or facilities repair to the Maintenance Department

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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