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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.15 - $27.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Performance bonus
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling

Job Description

Burger King Corporation is a globally recognized leader in the quick-service restaurant industry, known for its flame-grilled burgers and commitment to quality and customer satisfaction. Established over six decades ago, Burger King has grown into one of the largest fast-food chains worldwide, serving millions of customers daily across numerous countries. As a company, Burger King emphasizes operational excellence, customer service, product innovation, and employee development. The brand’s consistent focus on these core values has allowed it to maintain strong market presence and customer loyalty.

This specific position is within a Burger King franchise, responsible for managing the restaurant profitabl... Show More

Job Requirements

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be ServSafe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with a variety of complex issues in the QSR business
  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • Ability to work a variety of shifts and times of day
  • Open availability
  • Ability to use order processing systems and basic computer skills

Job Qualifications

  • High School or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be ServSafe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with a variety of complex issues common in the QSR business
  • Handles day-to-day work challenges confidently
  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • Ability to work a variety of shifts and times of day
  • Develops and grows others
  • Solicits and applies customer feedback
  • Improves processes, product and services
  • Gains support and commitment from others
  • Mobilizes people to act
  • Uses delegated authority to meet specific responsibilities
  • Knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • Checks product quality and communicates with customers and assures availability
  • Effectively trains and coaches employees to show courtesy and handling of complaints
  • Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • Develops and maintains an acceptable level of sales
  • Utilizes local store marketing
  • Monitors utilities, supplies, and other cost categories to minimize impact
  • Analyzes Profits and Loss statements and takes appropriate corrective action
  • Follows proper procedures and specifications in preparation and serving of food products
  • Controls restaurant inventory through an established inventory system
  • Use company approved labor guidelines
  • Develops and post labor schedules in advance of work week start
  • Adjusts labor to changes in sale volume
  • Manages restaurant cash control by making bank deposits daily
  • Follows the Cash Handling Procedures outlined in the company’s employee handbook
  • Ensures accidents and incidents are reported to Risk Management in a timely manner
  • Take necessary action to minimize workers and/or unemployment compensation
  • Maintains safe work environment
  • Achieve highest possible rating by the Health Department
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC's Image standards
  • Keeps District Manager informed of hiring team members, approval for promotions and changes in employee status
  • Process payroll accordingly
  • Maintains applicant tracking as per federal requirements
  • Conducts performance reviews with management team and team members
  • Documents in writing, corrective disciplinary action with employees or any incident involving customers
  • Maintain team member's personnel files in accordance with federal, state and local law
  • Posts all Federal and State required posters
  • Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • Attends meetings as scheduled by District Manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • Performs all administrative paperwork as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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