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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health savings account
Referral program
Disability insurance
401(k) matching
Opportunities for advancement
Vision Insurance
Life insurance
Paid holidays
Health Insurance
Paid Time Off
Job Description
Zaxbys is a renowned fast-casual restaurant chain known for serving delicious chicken wings, chicken fingers, sandwiches, and salads, with a reputation for great customer service and a fun dining experience. The company prides itself on creating a welcoming environment for both its guests and employees, fostering a culture where quality food meets outstanding hospitality. Zaxbys continually expands and evolves, maintaining a strong presence in the food service industry while committing to the growth and development of its team members. This is a unique opportunity to join an organization that values team spirit, quality food, and an exceptional guest experience.Show More
Job Requirements
- Sit, stand, and walk continuously
- occasionally stoop, bend, crouch, or climb, including the use of ladders
- frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- continuous use of hands and wrists for grasping and fine manipulation
- communicate proficiently through speech, reading, and writing
- maintain effective audio-visual discrimination and perception to observe and respond to the environment
- work in an environment that features hot and cold temperature variations and exposure to food allergens
- operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- complete Food Safety Certification and Manager Certification
- ensure the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve at every opportunity by maintaining operational standards and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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