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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Benefits from day one
Paid Time Off
Job Description
KFC, one of the world's most beloved quick-service restaurants, is renowned for its iconic fried chicken and commitment to delivering outstanding customer experiences. As a global leader in the fast-food industry, KFC has expanded its reach to thousands of locations across multiple countries, consistently providing tasty, high-quality food in a friendly and efficient environment. The company prides itself on its corporate culture, which emphasizes equity, inclusion, and belonging, creating a vibrant atmosphere that supports career growth and team success. KFC offers competitive pay, bonus opportunities, medical benefits from day one, scholarship programs, and career advancement options, making it a top... Show More
Job Requirements
- 5 years in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal and interpersonal
- solid understanding of restaurant maintenance programs
- commitment to equity, inclusion and belonging
- experience in team motivation and people development
- skilled recruiter and trainer
- adaptability to change
- knowledge of corporate policies
- compliance with occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills
- solid understanding of restaurant maintenance programs
- champions KFC’s culture and values focusing on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training employees
- adaptable to change
- supports change management
- adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan
- mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- oversee execution of all training and development initiatives
- recognize and reward outstanding Team Member performance
- foster a culture of equity, inclusion and belonging
- address and resolve conflicts
- personally engage with customers to resolve issues
- strategically schedule staff to optimize customer service
- coach management team on KFC brand standards
- lead product rollout meetings
- analyze financial performance
- manage budget
- develop strategies to maximize profitability
- stay informed about competitors
- exceed competitors’ standards including digital presence and loyalty programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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