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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,700.00 - $64,400.00
Work Schedule
Flexible
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Job Description
Zaxbys is a prominent fast-casual dining restaurant chain recognized for its commitment to providing excellent food and creating a lively and enjoyable atmosphere for its guests. Established with a passion for delivering quality service and delicious meals, Zaxbys has become more than just a dining spot – it serves as a social hub where friends and families can gather to have fun and share memorable experiences. The company prides itself on fostering a culture of teamwork, innovation, and continual growth, making it an exceptional place to build a rewarding career.
As a General Manager at Zaxbys, you will pl... Show More
As a General Manager at Zaxbys, you will pl... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent
- Some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception
- Work in varying temperatures and exposure to food allergens
- Operate and work safely with restaurant equipment including knives, fryers, and hazardous equipment
Job Qualifications
- High school diploma or equivalent
- Some college preferred
- 3-5 years of management experience
- Restaurant management experience preferred
- Leadership qualities
- Organizational skills
- Ability to interact cooperatively with others
- Valid driver's license and reliable transportation
- Ability to work flexible schedules including days, nights, weekends, and holidays
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Obtain food safety certification and manager certification
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training including ongoing mentoring, coaching, and development while holding team members accountable
- Create and manage effective work schedules to drive sales and control labor costs
- Plan and delegate shift assignments and communicate expectations
- Uphold service, product quality, and cleanliness standards
- Foster a positive culture and healthy team morale through leadership and role modeling
- Manage profitability by driving sales, controlling costs, and ensuring operational standards
- Increase sales by building community relationships and providing outstanding product and service
- Control costs and losses while ensuring compliance with company policies and procedures
- Conduct performance reviews for crew and assist with manager reviews
- Ensure compliance with all relevant laws and company guidelines
- Maintain accurate records using management tools
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle guest and team member complaints and concerns in a timely and respectful manner
- Maintain flexibility to perform duties beyond the job description
- Ensure team safety and adherence to safety guidelines
- Escalate concerns to supervisors when necessary
- Perform all other duties necessary for smooth restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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