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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, prides itself on delivering finger-lickin' good food while fostering a vibrant community culture both within and outside its establishments. Known for its iconic fried chicken and commitment to exceptional customer service, KFC has a legacy of innovation, quality, and inclusivity that continues to set it apart in the competitive restaurant landscape. As a part of the broader Yum! Brands, KFC operates numerous locations worldwide, each dedicated to providing a consistent, superior dining experience to customers. The company embraces a culture that values equity, inclusion, and belonging, ensuring that every team... Show More
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values focusing on equity, inclusion and belonging
- Experienced in recognizing and motivating teams
- Skilled in recruiting top talent and training employees
- Adaptable to change and support change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Experience in recognizing and motivating teams
- Skilled in recruiting top talent and training employees
- Adaptable to change and support change management
- Adherence to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers and swiftly resolve any issues
- Strategically schedule staff to optimize customer service
- Analyze the restaurant's financial performance and manage the budget to maximize profitability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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