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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Competitive salary and bonus program
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Ongoing career and leadership development
Scholarship Opportunities
People-first culture
Authentic values-based leadership
Job Description
Rackson is a leading quick-service restaurant (QSR) operator in the United States, renowned for its commitment to values-based leadership and a people-first culture. The company has built a reputation as one of the top operators in the industry by prioritizing the development of talented team members and delivering exceptional guest experiences. With a strong growth strategy in place, Rackson continues to expand its footprint while maintaining a focus on fostering a supportive and inclusive work environment. Employees at Rackson benefit from authentic leadership that values integrity, collaboration, and continuous improvement, making it an excellent workplace for individuals passionate about the... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent restaurant management experience
- communication in English is required Spanish comprehension helpful
- previous experience as an assistant manager/general manager in a customer service environment with P&L experience
- strong leadership skills including leading by example and remaining calm and professional in challenging situations
- ability to handle confidential information with discretion looping in the right stakeholders for support when needed
- willingness to learn all areas of restaurant operations and work multiple stations
- knowledge of food and beverage performance metrics product specifications and management systems
- technically proficient in all aspects of food preparation production and delivery
- ability to display positive attitude and a genuine desire to make others happy and serve one another
- ability to treat others with respect and care
- strong communication skills including verbal communication in Spanish and/or English
- self-motivated and action-oriented
- attitude that embraces learning
- willingness to admit when you made a mistake take accountability and fix the issue
- prompt and regular attendance on assigned shifts dependable and reliable
- must have reliable transportation to work and to company outside events/meetings
- must be available and willing to work a variety of days/times including weekends evenings and holidays
- must be able to work a minimum of 50 hours per week
- physical requirements include lifting moving carrying and stacking cartons up to 50 pounds standing for long periods frequently squatting or stooping to reach items routinely reaching overhead forward and underneath shelves counter tables and kitchen equipment frequent motions of bending wiping sweeping and mopping frequent exposure to fluctuating temperatures hazards include slipping tripping burns cuts abrasions and falls
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Job Qualifications
- High school diploma or equivalent restaurant management experience
- previous experience as an assistant manager/general manager in a customer service environment with P&L experience
- strong leadership skills including leading by example and remaining calm and professional in challenging situations
- knowledge of food and beverage performance metrics product specifications and management systems
- technically proficient in all aspects of food preparation production and delivery
- displays detailed knowledge of all key food handling/food safety procedures
- strong communication skills including verbal communication in Spanish and/or English
- self-motivated and action-oriented
- positive attitude and a genuine desire to make others happy and serve one another
Job Duties
- Supervises and trains restaurant-level employees ensuring compliance with brand standards and labor laws
- manages staffing levels recruits talent and develops internal candidates for management positions
- treats employees with respect recognizes their contributions and holds them accountable for delivering excellent service and food quality
- maintains brand image through cleanliness maintenance and adherence to food safety requirements
- analyzes operational and financial performance identifies trends and implements action plans for long-term sales growth
- ensures all cash handling procedures are followed within the store
- considers cost/benefit impact of financial decisions monitors costs and adheres to budget goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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