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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Four weeks' vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day one
401K retirement plan with 6% match
Health and wellness programs
free meal each shift
Job Description
KFC is a globally recognized quick-service restaurant known for its iconic fried chicken and commitment to quality, customer satisfaction, and community involvement. With a rich heritage dating back decades, KFC continues to expand its footprint through thousands of locations worldwide, delivering a consistent, high-quality dining experience. KFC emphasizes not only delicious food but also a vibrant company culture that values equity, inclusion, and belonging, ensuring both customers and employees feel respected and valued.
The Restaurant General Manager role at KFC is a pivotal leadership position responsible for managing daily operations, developing high-performance teams, and driving business success while maintainin... Show More
The Restaurant General Manager role at KFC is a pivotal leadership position responsible for managing daily operations, developing high-performance teams, and driving business success while maintainin... Show More
Job Requirements
- Five years' experience in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficiency with digital tools and platforms
- exceptional communication skills
- solid understanding of restaurant maintenance programs
- commitment to KFC's culture and values
- experience in team motivation and development
- skills in recruitment and training
- ability to adapt to change
- knowledge of corporate policies and safety standards
Job Qualifications
- Five years in restaurant or retail management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal and interpersonal
- solid understanding of restaurant maintenance programs
- champion KFC's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change
- experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan
- mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- oversee the execution of all training and development initiatives
- recognize and reward outstanding Team Member performance regularly
- foster a culture of equity, inclusion and belonging
- address and resolve conflicts promptly
- maintain a positive work environment
- personally engage with customers and swiftly resolve any issues
- strategically schedule staff to optimize customer service
- coach the management team on KFC brand standards
- lead product rollout meetings to ensure successful implementation
- analyze the restaurant's financial performance
- manage the budget
- develop strategies to maximize profitability without compromising the customer experience
- stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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