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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.15 - $27.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Incentive bonus plan
Employee Development Programs
flexible schedule
Career advancement opportunities

Job Description

Burger King Corporation is a globally recognized leader in the quick-service restaurant (QSR) industry, known for its commitment to quality, innovation, and customer satisfaction. As one of the largest fast-food hamburger chains worldwide, Burger King operates thousands of locations offering a variety of menu options designed to cater to diverse tastes and preferences. The company prides itself on adhering to strict operational standards and delivering an exceptional customer experience through consistent service and product excellence. Burger King is dedicated to supporting its employees with comprehensive training programs and career development opportunities, fostering a collaborative and inclusive workplace environment. The company... Show More

Job Requirements

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with complex issues
  • Handles day-to-day work challenges confidently
  • Willing and able to work a variety of shifts including open availability
  • Ability to develop and grow others
  • Knowledge of order processing systems and basic computer skills
  • Pass background check and drug test
  • Ability to maintain a safe work environment
  • Ability to lift and move up to 50 pounds regularly
  • Maintain compliance with federal, state, and local law regarding employee records

Job Qualifications

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with complex issues using sound judgment
  • Handles day-to-day work challenges confidently and is flexible with shifts
  • Develops and grows others
  • Solicits and applies customer feedback
  • Improves processes, product and services
  • Gains support and commitment from others
  • Uses delegated authority to meet specific responsibilities
  • Knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • Checks product quality and communicates with customers and assures availability
  • Effectively trains and coaches employees to show courtesy and handling of complaints
  • Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • Develops and maintains an acceptable level of sales
  • Utilizes local store marketing
  • Monitors utilities, supplies, and other cost categories to minimize impact
  • Analyzes profits and loss statements and takes appropriate corrective action
  • Follows proper procedures and specifications in preparation and serving of food products
  • Controls restaurant inventory through an established inventory system
  • Use company approved labor guidelines
  • Develops and posts labor schedules in advance of work week start
  • Adjusts labor to changes in sale volume
  • Manages restaurant cash control by making bank deposits daily
  • Follows the cash handling procedures outlined in the company employee handbook
  • Ensures accidents and incidents are reported to Risk Management in a timely manner
  • Takes necessary action to minimize workers and/or unemployment compensation
  • Maintains safe work environment
  • Achieves highest possible rating by the Health Department
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC's Image standards
  • Keeps District Manager informed of hiring team members, approval for promotions and changes in employee status
  • Processes payroll accordingly
  • Maintains applicant tracking as per federal requirements
  • Conducts performance reviews with management team and team members
  • Documents in writing corrective disciplinary action with employees or any incident involving customers
  • Maintains team member's personnel files in accordance with federal, state and local law
  • Posts all Federal and State required posters
  • Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • Attends meetings as scheduled by District Manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • Performs all administrative paperwork as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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