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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.15 - $27.00
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Work Schedule

Flexible
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Benefits

competitive salary
Incentive bonus plan
Employee development opportunities
Health department compliance
safe work environment
flexible scheduling
Training and support

Job Description

Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, exceptional customer service, and commitment to quality. As one of the leading quick-service restaurants (QSR) in the industry, Burger King operates thousands of outlets worldwide, serving millions of customers every day. The company is dedicated to providing a welcoming environment, timely service, and delicious food options that meet the diverse preferences of its customers. Burger King emphasizes efficient operations, stringent food safety standards, and a consistent brand image across all locations. The culture focuses on teamwork, employee development, and customer satisfaction, creating opportunities for growth within... Show More

Job Requirements

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with a variety of complex issues common in the QSR business
  • Must be able to exercise sound judgment in considering course of action
  • Handles day-to-day work challenges confidently
  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • Ability to work a variety of shifts and times of day
  • Must have open availability
  • Must pass background check and drug test

Job Qualifications

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with a variety of complex issues common in the QSR business
  • Must be able to exercise sound judgment in considering course of action
  • Handles day-to-day work challenges confidently
  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • Ability to work a variety of shifts and times of day
  • Develops and grows others
  • Solicits and applies customer feedback
  • Improves processes, products and services
  • Gains support and commitment from others
  • Mobilizes people to act
  • Uses delegated authority to meet specific responsibilities
  • Knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • Checks product quality and communicates with customers and assures availability
  • Effectively trains and coaches employees to show courtesy and handling of complaints
  • Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • Develops and maintains an acceptable level of sales
  • Utilizes local store marketing
  • Monitors utilities, supplies, and other cost categories to minimize impact
  • Analyzes profits and loss statements and takes appropriate corrective action
  • Follows proper procedures and specifications in preparation and serving of food products
  • Controls restaurant inventory through an established inventory system
  • Use company approved labor guidelines
  • Develops and post labor schedules in advance of work week start
  • Adjusts labor to changes in sale volume
  • Manages restaurant cash control by making bank deposits daily
  • Follows the cash handling procedures outlined in the company’s employee handbook
  • Ensures accidents and incidents are reported to risk management in a timely manner
  • Takes necessary action to minimize workers and/or unemployment compensation
  • Maintains safe work environment
  • Achieve highest possible rating by the health department
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall following BKC’s image standards
  • Keeps district manager informed of hiring team members, approval for promotions and changes in employee status
  • Process payroll accordingly
  • Maintains applicant tracking as per federal requirements
  • Conducts performance reviews with management team and team members
  • Documents in writing, corrective disciplinary action with employees or any incident involving customers
  • Maintains team member’s personnel files in accordance with federal, state and local law
  • Posts all federal and state required posters
  • Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • Attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • Performs all administrative paperwork as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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