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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,300.00 - $72,100.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Life insurance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
flexible spending plan
401(k) matching
Quarterly bonus program
annual bonus program
Paid vacation
Personal Days
clothing allowance
Tuition Assistance

Job Description

Carrols Corporation is one of the largest restaurant companies in the United States and is headquartered in Syracuse, New York. With a rich history spanning over 55 years, Carrols has established itself as a leader in the quick-service restaurant industry. The company owns and operates more than 800 restaurants under the BURGER KING brand across 17 states, employing over 22,000 people. Carrols Corporation's success is deeply rooted in its dedicated team, who are committed to providing outstanding service and quality food to guests. The company fosters a unique ownership-based culture that rewards performance and encourages long-term career growth.

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Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management preferred
  • Ability to work 50+ hours weekly including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Knowledge of financial controls and operational procedures
  • Ability to provide training and development
  • Customer-focused mindset
  • Compliance with state and federal labor laws
  • Ability to handle employee relations and performance appraisals

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in restaurant management preferred
  • Strong leadership and communication skills
  • Ability to work flexible hours including nights and weekends
  • Knowledge of restaurant operations and financial management
  • Ability to train and develop team members
  • Customer service orientation
  • Familiarity with labor laws and compliance
  • Competency in handling employee relations and performance evaluations
  • Problem-solving and decision-making skills

Job Duties

  • Ability to work a 50+ hour work week including nights, weekends, and some holidays
  • Frequent contact with the general public, business, and community organizations to improve public relations
  • Communicate with outside purveyors about quality supplies and equipment repairs
  • Maintain staffing levels through effective hiring and scheduling in compliance with labor laws
  • Supervise staff to ensure prompt, courteous service and adherence to quality, sanitation, and maintenance standards
  • Provide on-the-job training to crew employees using company training tools
  • Implement and execute restaurant-level financial controls including petty cash, profit and loss statements, deposits, payroll, and budgeting
  • Order supplies and maintain accountability for materials received
  • Receive and tactfully resolve customer complaints
  • Appraise subordinate performance and recognize job achievements
  • Prepare sales and expense projections for profit objectives
  • Exercise sound judgment in employee relations including evaluations, grievance handling, and disciplinary actions
  • Complete and maintain internal records and required reports
  • Train and develop Assistant Managers and Manager Trainees
  • Maintain a safe work environment
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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