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Shake Shack logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts for travel, electronics, wellness, leisure activities and more
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life and Disability Insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and growth opportunities

Job Description

Shake Shack is a renowned hospitality company that began humbly as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and author of the acclaimed Setting the Table, Shake Shack has grown into one of the fastest-growing hospitality brands globally. The company is deeply rooted in values of community, quality, and hospitality. The initial proceeds from the hot dog cart were donated to park beautification, demonstrating the company's commitment to giving back. Over time, Shake Shack evolved from a small cart to a permanent stand, establishing a... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • working knowledge of restaurant operations
  • ability to learn and train others
  • demonstrated hospitality and motivation skills
  • strong leadership abilities
  • financial knowledge
  • minimum 3 years of P&L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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