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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $68,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
bonus program
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Career Development
Scholarship Opportunities
Job Description
Rackson is a leading quick-service restaurant (QSR) operator in the United States, widely recognized for its strong growth strategy and commitment to values-based leadership. The company prioritizes putting people first, fostering an inclusive and supportive work environment that encourages employee development and career advancement. As a key player in the dining industry, Rackson has built a reputation for operational excellence and delivering exceptional customer experiences. They manage a portfolio of restaurants with a focus on maintaining high standards for service, food quality, and safety. Rackson's culture emphasizes authentic leadership, continuous learning, and integrity, making it an employer of choice for... Show More
Job Requirements
- High school diploma or equivalent
- Previous assistant manager or general manager experience in customer service
- Communication skills in English
- Ability to work 50 hours per week
- Must be at least 18 years old
- Ability to handle confidential information
- Knowledge of food safety and food preparation
- Physical ability to lift 50 pounds and stand for long periods
- Reliable transportation
- Availability for weekends, evenings, and holidays
- Strong leadership skills
- Basic math and computer/POS skills
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent restaurant management experience
- Communication in English required, Spanish comprehension helpful
- Previous experience as an Assistant Manager or General Manager in a customer service environment with P&L experience
- Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
- Ability to handle confidential information with discretion
- Willingness to learn all areas of restaurant operations and work multiple stations
- Knowledge of food and beverage performance metrics, product specifications, and management systems
- Technically proficient in all aspects of food preparation, production, and delivery
- Ability to display positive attitude and genuine desire to make others happy and serve one another
- Strong communication skills, including verbal communication in Spanish and/or English
- Self-motivated and action-oriented
- Attitude that embraces learning
- Willing to admit mistakes, take accountability, and fix issues
- Prompt and regular attendance
- Must have reliable transportation
- Must be available and willing to work various days/times including weekends, evenings, and holidays
- Must be able to work a minimum of 50 hours per week
Job Duties
- Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws
- Manages staffing levels, recruits talent, and develops internal candidates for management positions
- Treats employees with respect, recognizes their contributions, and holds them accountable for delivering excellent service and food quality
- Maintains brand image through cleanliness, maintenance, and adherence to food safety requirements
- Analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth
- Ensures all cash handling procedures are followed within the store
- Considers cost/benefit impact of financial decisions, monitors costs, and adheres to budget goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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