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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,100.00 - $66,400.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
4 weeks vacation and additional paid time off
Scholarship programs for continuing education
Career advancement and professional development
medical benefits from day 1
Health and wellness programs
401k retirement plan with 6 percent match
Perks discounts on mortgages, vehicles, cell phones, gym memberships and more
Free Meals

Job Description

Our client is a leading restaurant brand renowned for its commitment to exceptional customer service, quality food offerings, and a vibrant workplace culture. As an established player in the hospitality industry, the company prides itself on developing talent and fostering growth within its team. Offering a dynamic work environment and competitive compensation, it attracts professionals passionate about delivering excellent dining experiences and building successful careers in restaurant management. The company emphasizes a culture built on equity, inclusion, and belonging, creating an inspiring and supportive atmosphere for employees and customers alike.

The Restaurant General Manager (RGM) role is a pivotal leader... Show More

Job Requirements

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills, including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions the company’s culture and values, with a focus on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams, with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and occupational health and food safety standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills, including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions the company’s culture and values, with a focus on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams, with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift leads
  • Develop a comprehensive training plan, mentor assistant managers, shift leaders, and team member trainers, and oversee the execution of all training and development initiatives
  • Recognize and reward outstanding team member performance regularly while fostering a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly, maintaining a positive work environment
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience
  • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation
  • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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