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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC, a globally recognized fast-food restaurant chain, is seeking a dedicated and experienced Restaurant General Manager to join their team. KFC is known for its commitment to quality, community, and innovation within the quick-service restaurant industry. With a strong presence worldwide, the company continuously strives to lead the market by delivering exceptional customer service and maintaining high operational standards. The Restaurant General Manager role is pivotal in upholding these values by overseeing daily restaurant operations, managing staff, and ensuring the utmost customer satisfaction.
This full-time position offers competitive pay and incentive bonuses, reflecting the importance of leadership and performan... Show More
This full-time position offers competitive pay and incentive bonuses, reflecting the importance of leadership and performan... Show More
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance based on p&l analysis
- Proficient with digital tools and platforms
- Exceptional communication skills
- Solid understanding of restaurant maintenance programs
- Champions kfc's culture and values
- Experienced in recognizing and motivating teams
- Skilled in recruiting and training employees
- Adaptable to change
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years of restaurant or retail management experience
- Proven success in people management
- Ability to analyze and improve performance using P&L data
- Proficiency with digital tools and platforms
- Exceptional verbal, written, and interpersonal communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion and belonging
- Experience in employee recognition and motivation
- Recruitment and training expertise
- Adaptability to change
- Knowledge of corporate policies and health and safety standards
Job Duties
- Recruit, onboard, and conduct orientations for team members and shift supervisors
- Develop and implement comprehensive training plans
- Mentor assistant managers, shift supervisors, and trainers
- Recognize and reward outstanding team member performance
- Address and resolve workplace conflicts promptly
- Engage with customers to resolve issues and ensure satisfaction
- Strategically schedule staff to optimize service
- Coach management on brand standards
- Lead product rollout meetings
- Analyze financial performance and manage budget
- Develop profitability strategies
- Monitor competitors and improve digital presence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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