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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401k with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Opportunities to Advance
bonus potential
Job Description
Zaxbys is a rapidly expanding restaurant chain renowned for offering guests not just great food but also a memorable and enjoyable dining experience. Known for its vibrant atmosphere and dedication to customer satisfaction, Zaxbys creates a fun environment where friends and families can gather, relax, and enjoy high-quality meals. The brand prides itself on fostering a positive workplace culture, making it an outstanding place for team members to grow and succeed in their careers. As Zaxbys continues to grow, it prioritizes hiring passionate and dedicated individuals who are eager to contribute to the company’s continued success in the hospitality industry.Show More
Job Requirements
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a flexible schedule including days, nights, weekends, and holidays
- minimum education: high school diploma or equivalent
- 3-5 years management experience
- successful completion of background check and motor vehicle report
- able to sit, stand, and walk continuously
- able to occasionally stoop, bend, crouch, or climb including use of ladders
- frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
- continuous use of hands and wrists for grasping and fine manipulation
- communicate proficiently through speech, reading, and writing
- maintain effective audio-visual discrimination and perception
- work in hot and cold temperature variations with exposure to food allergens
- operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- obtain Food Safety Certification and Manager Certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve by maintaining operational standards and ensuring compliance with all Zaxbys guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance systems, profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
- maintain an attitude of flexibility that allows performance above and beyond the position description
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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