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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
scholarship programs
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals
Job Description
This role is within a well-established restaurant company that prioritizes delivering top-notch customer experiences and fostering a rewarding workplace culture. Renowned for its vibrant and inclusive atmosphere, the establishment stands out as a leading brand in the quick-service restaurant sector, dedicated to both employee growth and customer satisfaction. They operate with a vision to set gold standards that inspire others in the industry, delivering quality service while nurturing their team members' career development. The company emphasizes a strong cultural foundation based on equity, inclusion, and belonging, aiming to create not only outstanding dining experiences but also a supportive environment where... Show More
Job Requirements
- Minimum of 5 years in restaurant or retail management
- Proven ability to improve performance using P&L analysis
- Proficiency with digital tools
- Exceptional communication skills
- Solid knowledge of restaurant maintenance
- Commitment to equity, inclusion, and belonging
- Experience in recruiting and training staff
- Adaptable and supportive of change management
- Adherence to corporate policies and safety standards
Job Qualifications
- Minimum of 5 years in restaurant or retail management
- Proven experience in people management
- Strong track record in improving performance using P&L analysis
- Proficiency with digital tools and platforms
- Exceptional written, verbal, and interpersonal communication skills
- Solid understanding of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging
- Experience in recruiting and developing talent
- Skilled in motivating both high and under-performing employees
- Adaptable to change with experience in change management
- Familiar with corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for team members and shift leads
- Develop and execute comprehensive training plans
- Mentor assistant managers, shift leaders, and trainers
- Recognize and reward outstanding performance
- Foster a culture of equity, inclusion, and belonging
- Address and resolve workplace conflicts
- Engage personally with customers for issue resolution
- Strategically schedule staff for optimal service
- Coach management team on service standards
- Lead product rollout meetings
- Analyze financial performance and manage budgets
- Develop profitability strategies
- Monitor competitors and aim to exceed their standards
- Maintain digital presence and loyalty programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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