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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Desert De Oro Foods (DDO) is a distinguished restaurant management company that prides itself on fostering a culture of trust, loyalty, and excellence. With a clear emphasis on leadership development and managerial proficiency, DDO has established a reputation for operational excellence in the highly competitive food service industry. Their award-winning management team exemplifies the core values and standards that the company upholds, driving consistent sales growth even amid economic downturns. This focus on company culture and effective leadership development gives DDO a significant competitive edge in managing restaurants and delivering outstanding customer experiences.
DDO operates under the powerful m... Show More
DDO operates under the powerful m... Show More
Job Requirements
- Must be at least 18 years of age
- High School Diploma or GED
- College or University Degree preferred
- Must have reliable transportation
- Must pass a background check criteria
- 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Good oral and written communication skills
- Strong analytical and decision-making skills
- Basic personal computer literacy
- Passionate about providing excellence in quality food, service, cleanliness and speed standards
- Dynamic, energetic and positive leader
- Self-starter
- Provides leadership and coaching for each employee in their restaurant
- Demonstrated track record in selection, coaching and development of managerial employees
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction
- Able to stock shelves and coolers
- Able to clean parking lot and surrounding grounds
- Able to sweep and mop floors
- Able to lift, carry out trash containers, and place in an outside bin
- Able to tolerate standing, walking, lifting up to 50 lbs and stooping during 80% of shift time
Job Qualifications
- High School Diploma or GED
- College or University Degree preferred
- 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
- Basic business math and accounting skills to manage Profit & Loss
- Strong analytical and decision-making skills
- Strong interpersonal and conflict resolution skills
- Good oral and written communication skills
- Exceptional team-building capability
- Basic personal computer literacy
- Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction
- Passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
- Dynamic, energetic and positive leader
- Self-starter
- Proactively driven to get things done and does the right thing for the business
Job Duties
- Drive culture, problem solve, resolve conflicts, communicate and motivate to drive results through others
- Recruit and equip high quality operators to deliver great customer experiences
- Build a healthy and robust bench of developed and capable Managers and Team Members
- Lead performance management process for all employees in their restaurant
- Lead by example - be a culture champion and live by Pizza Hut Standards
- Leverage culture and people capability to fuel brand performance
- Provide leadership and coaching, developing Managers and Team Members
- Ensure complete and timely execution of corporate and local marketing programs
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
- Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfill the needs of a $500k to $2.0m restaurant with average daily transactions of 200-500
- Ensure local health and safety codes, and company safety and security policies are met
- Drive customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
- Utilize insights from customer programs to help elevate the customer’s experience and meet Pizza Hut's customer satisfaction targets
- Track, analyze and identify root causes of customer complaints and lead management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
- Build SMART action plans to resolve issues in their restaurant
- Monitor restaurant Speed with Service (SWS) performance and provide coaching to unit management teams to meet performance targets
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
- Review and prioritize store capital expenditure requests and establish common vendor relationships where scale can be leveraged
- Ensure that facilities and equipment are maintained to Pizza Hut standards
- Coordinate facility upgrades or equipment replacement
- Analyze sales, labor, inventory and controllables on a continual basis and coach on corrective action to meet or achieve margin and sales growth targets
- Work with management team to develop and deliver unit-specific Annual Operating Plans
- Understand posted work schedule and report to work as scheduled, on time, in uniform and ready to begin tasks
- Provide appropriate notice when unable to be at work
- Understand and use approved time-keeping system, including accurately recording all hours worked
- Take action without being told, go beyond what is simply required and maintain a high activity level
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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