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Job Overview
Employment Type
Temporary
Full-time
Hourly
Compensation
Salary
Range $57,700.00 - $79,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Paid training
Job Description
Rodrigo's Mexican Grill is a well-established restaurant chain located in various Inland and Orange County locations in California. It is renowned for providing authentic Mexican cuisine in a vibrant and welcoming environment. The restaurant prides itself on high standards of service and quality food while fostering a culture that values teamwork, professionalism, and great customer experiences. Known for its commitment to excellence and value, Rodrigo's Mexican Grill continues to attract a loyal customer base and aims to expand its presence with a dedicated and driven team of professionals. This company emphasizes equal employment opportunities and promotes an inclusive workplace where... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Supervisory experience
- Food service management experience
- Required certifications including ServSafe Food Manager Certification and CA Responsible Beverage Service
- Ability to communicate effectively and assertively in English, both verbally and in writing (fluency in Spanish or other languages is a plus)
- Experience in food safety and planning
- Knowledge of profitability analysis, budgeting, cost of sales, purchasing, receiving, inventories, and cost controls
- Knowledge of state and local liquor laws, labor regulations, and health code regulations
- Experience with POS systems (TOAST) and back-office reporting
- Familiarity with proper lifting techniques
- Ability to work varied shifts including nights, weekends, and holidays
- At least 1-3 years of relevant restaurant or related food service operations experience
- Ability to manage multiple tasks and work in a fast-paced environment
- Strong leadership, communication, and time management skills
Job Qualifications
- P&L management and budgeting skills
- Customer satisfaction and customer service skills
- Experience in hiring and staff management
- Strong leadership and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Bachelor’s degree in hospitality management or related field is preferred
- Previous experience in a restaurant management role is beneficial
- Knowledge of food safety and sanitation practices
- Strong problem solving, communication, and time management skills
- Operational knowledge of cash handling procedures and food service equipment
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
- ServSafe Food Manager Certification or Prometric Food Manager Certification (required)
- CA Responsible Beverage Service (required)
Job Duties
- Supervise daily operations of the restaurant during assigned shifts, including overseeing opening and closing procedures
- Ensure smooth coordination between the dining room and kitchen to guarantee timely food delivery and efficient service
- Handle customer inquiries, concerns, and feedback promptly and professionally
- Maintain high standards of food quality, presentation, and consistency across all shifts
- Support front-of-house employees during busy periods, such as lunch and dinner rushes, by assisting with tasks as needed
- Monitor daily revenue and expenses during your shift and report issues to senior management
- Create staff schedules for assigned shifts, ensuring adequate coverage while managing labor costs effectively
- Handle shift changes, last-minute call-ins, and replacements for absent staff during shifts
- Assist with the recruitment, training, and supervision of restaurant staff, including servers, hosts/hostesses, and kitchen personnel
- Foster a welcoming and friendly atmosphere for guests, ensuring exceptional customer experiences
- Address and resolve customer complaints or issues, striving to exceed guest expectations
- Encourage staff to interact with customers and provide personalized service during their shift
- Monitor inventory levels of food, beverages, and supplies during shifts, and place orders as needed
- Oversee inventory rotation and storage to minimize waste and maintain product freshness
- Ensure compliance with health and safety regulations, including proper food handling and sanitation standards during shifts
- Conduct regular restaurant inspections to identify and address potential hazards
- Train staff on safety protocols and emergency procedures during shifts as needed
- Work closely with other managers and staff to ensure smooth operations across all shifts
- Coordinate with the culinary team to help develop and update the menu, reflecting customer preferences and seasonal availability
- Collaborate with marketing and PR teams to promote the restaurant’s offerings and events
- Support senior management with other duties as needed to ensure the restaurant’s success
- Perform other duties as assigned by senior management, based on operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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