Zaxby's logo

Zaxby's

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established and rapidly expanding restaurant chain known for its commitment to delivering exceptional guest experiences through delicious food and a fun, friendly atmosphere. As a beloved eatery, Zaxbys prides itself not only on its quality menu offerings but also on fostering a supportive, engaging environment where customers enjoy spending time with friends and family. The company culture is centered around team spirit, respect, and continuous growth, making Zaxbys not just a place to eat but also an indescribably great place to work for its employees. Zaxbys offers competitive pay, quarterly bonus potential up to 24% of annual... Show More

Job Requirements

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability with the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • High school diploma or equivalent required
  • Some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Complete Food Safety Certification and Manager Certification
  • Ensure the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable
  • Create effective work schedules to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Create and maintain a positive culture and healthy team morale by providing leadership and leading by example
  • Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards
  • Build community relationships to increase sales and provide outstanding product and service
  • Control costs and losses by maintaining operational standards and ensuring compliance with company guidelines and policies
  • Complete performance reviews for crew members and assist with manager reviews
  • Maintain compliance with company and legal guidelines
  • Utilize management tools and maintain accurate records
  • Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
  • Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
  • Maintain flexibility to perform beyond job description
  • Ensure team safety and compliance with safety guidelines
  • Escalate concerns to supervisors when appropriate
  • Perform all other duties to ensure proper restaurant operations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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