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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal

Job Description

KFC, a globally recognized fast-food restaurant brand known for its crispy fried chicken and exceptional customer service, is seeking a dedicated Restaurant General Manager to lead and inspire a dynamic team in one of its vibrant locations. With a rich history of over 80 years in the restaurant industry, KFC continuously strives to maintain its reputation as a leader in quick service dining by delivering quality food and outstanding customer experiences. This role offers an exciting opportunity to join a company that values leadership, innovation, and a commitment to team success.

The Restaurant General Manager will be a pivotal figur... Show More

Job Requirements

  • Five years experience in restaurant or retail management
  • Demonstrated track record in people management
  • Ability to improve performance through P&L analysis
  • Proficiency with digital tools and platforms
  • Strong written, verbal, and interpersonal communication skills
  • Knowledge of restaurant maintenance programs
  • Commitment to equity, inclusion and belonging
  • Experience in team motivation and development
  • Recruiting and training experience
  • Adaptability to change
  • Compliance with corporate policies and health and food safety standards

Job Qualifications

  • Five years in restaurant or retail management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance programs
  • Experience in people management and development
  • Skilled in recruiting and training employees
  • Knowledge of change management
  • Adherence to corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
  • Develop a comprehensive training plan, mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
  • Recognize and reward outstanding Team Member performance
  • Address and resolve conflicts promptly
  • Personally engage with customers to resolve any issues
  • Strategically schedule staff to optimize customer service
  • Analyze financial performance, manage the budget, and develop strategies to maximize profitability
  • Stay informed about competitors and exceed their standards

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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