PF Changs logo

PF Changs

Restaurant General Manager

Hackensack, NJ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $110,000.00 - $130,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training program
Referral Bonus
Employee Discounts
holiday closures
financial assistance

Job Description

P.F. Chang's is a premier upscale casual dining restaurant known for its innovative Asian cuisine and exceptional dining experience. With a rich history of combining bold flavors, fresh ingredients, and artistic presentation, P.F. Chang's has become a beloved destination for guests seeking a sophisticated yet approachable culinary adventure. As a company, P.F. Chang's values integrity, innovation, and a guest-centric approach that ensures every visitor receives attentive service and memorable experiences. Operating locations nationwide, the brand emphasizes teamwork, professional growth, and community support within its diverse and inclusive culture.

We are currently hiring a full-time salaried Operating Partner, al... Show More

Job Requirements

  • progressive restaurant or hospitality management experience required
  • recent prior experience as a general manager for external hires required
  • valid driver’s license required for occasional duties such as shift coverage, meeting liquor license requirements, delivering catering orders, making supply runs, attending offsite training, and traveling between locations
  • strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • demonstrated success in mentoring and coaching individuals
  • understanding of inventory management, cost controls, and financial oversight
  • proficiency with POS and various corporate software and systems

Job Qualifications

  • progressive restaurant or hospitality management experience
  • recent prior experience as a general manager for external hires
  • strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
  • demonstrated success in mentoring and coaching individuals to foster professional growth
  • understanding of managing inventory, cost of goods, and financial control
  • general systems proficiency in POS, corporate software, third party delivery platforms, inventory, and reservation systems
  • experience in casual or upscale dining preferred
  • hospitality or business degree preferred
  • culinary and kitchen operation management experience preferred

Job Duties

  • demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
  • actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
  • drive incremental sales through exceptional service and coaching team members on upselling techniques
  • demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives
  • set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
  • develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards
  • inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
  • exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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