Shake Shack logo

Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

work environment where you can come as you are, share your ideas, have fun, and work collaboratively
weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
access to employee assistance program
Pre-Tax Commuter and Parking Benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities

Job Description

Shake Shack is a renowned hospitality company known for its exceptional food, excellent customer service, and strong community values. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group, Shake Shack started as a humble hot dog cart in New York City's Madison Square Park. Its unique blend of quality food and hospitality quickly captivated customers, making it one of the fastest-growing hospitality brands worldwide. With its roots deeply embedded in community support and fine dining principles, Shake Shack not only serves high-quality food but also prides itself on fostering a positive, inclusive, and supportive work environment. The company's... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P and L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P and L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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