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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal each shift

Job Description

KFC is a globally recognized quick-service restaurant brand known for its iconic fried chicken and commitment to providing exceptional customer experiences. As a leader in the fast-food industry, KFC operates numerous locations across various regions, fostering a vibrant culture centered on quality, innovation, and community engagement. The company is dedicated to upholding values of equity, inclusion, and belonging, ensuring a supportive environment for its employees and customers alike.

This opportunity is for a Restaurant General Manager position at KFC, a key leadership role responsible for driving the restaurant's success through effective team management and operational excellence. The General Mana... Show More

Job Requirements

  • 5 years in restaurant or retail management
  • proven ability to improve performance based on P&L analysis
  • proficient with digital tools and platforms
  • exceptional communication skills
  • solid understanding of restaurant maintenance programs
  • champions equity, inclusion and belonging
  • experienced in team recognition and motivation
  • skilled in recruiting and training employees
  • adaptable to change
  • adherence to corporate policies and occupational health and food safety standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • proven ability to improve performance based on P&L analysis
  • proficient with digital tools and platforms
  • exceptional communication skills including written, verbal, and interpersonal
  • solid understanding of restaurant maintenance programs
  • champions KFC's culture and values focusing on equity, inclusion, and belonging
  • experienced in recognizing and motivating teams
  • skilled in recruiting top talent and training employees
  • adaptable to change and experienced in supporting change management

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
  • develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers
  • recognize and reward outstanding Team Member performance regularly
  • address and resolve conflicts promptly
  • personally engage with customers to resolve issues
  • strategically schedule staff to optimize customer service
  • coach the management team on KFC brand standards
  • lead product rollout meetings
  • analyze the restaurant's financial performance and manage the budget
  • develop strategies to maximize profitability
  • stay informed about competitors and strive to exceed their standards

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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