Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a leading restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads, known for creating an inviting and fun environment both for guests and team members. With a strong focus on quality food, excellent service, and community involvement, Zaxby's has grown to become a favorite dining destination in many locations across the United States. The restaurant prides itself on fostering a positive culture where guests can enjoy great food while spending time with friends, and employees can thrive within a supportive and engaging work atmosphere.
As a General Manager at Zaxby’s, your role is pivotal i... Show More
As a General Manager at Zaxby’s, your role is pivotal i... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Leadership qualities with strong organizational skills and ability to interact cooperatively with others
- High school diploma or equivalent required, some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Obtain food safety certification and manager certification
- Ensure the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, ongoing mentoring, coaching, and development for team members while holding them accountable
- Create effective work schedules timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and making adjustments as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and role modeling
- Manage profitability through driving sales, controlling costs, developing team members, and maintaining operational standards
- Build community relationships to increase sales and enhance guest experience
- Control costs and losses by adhering to company guidelines, policies, and procedures
- Conduct performance reviews for crew members and assist with reviews for managers
- Maintain compliance with all company, federal, state, and local laws and policies
- Utilize management tools to keep accurate records
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- Maintain an adaptable attitude to perform beyond the position’s parameters
- Ensure team safety and adherence to safety guidelines
- Escalate concerns to supervisors appropriately
- Perform all other duties to ensure smooth restaurant operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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