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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
flexible scheduling
Employee assistance program

Job Description

KFC, one of the world's most well-known and highly respected quick-service restaurant brands, operates globally with thousands of locations serving millions of customers every day. The brand is recognized for its iconic fried chicken recipes and commitment to quality and customer satisfaction. As a franchise-driven business model, many KFC locations are independently owned and operated by franchisees who uphold the global brand standards while cultivating a locally responsive management approach. This structure offers managers direct involvement and influence in their individual restaurant's operations, ensuring a hands-on leadership role with tangible impacts on business performance and customer experiences.

The Restaurant Ge... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a supervisory or management role in food service
  • Availability to work flexible hours including nights, weekends and holidays
  • Ability to lift between 25-85 pounds
  • Ability to stand for extended periods
  • Hearing in normal range to respond to auditory alarms
  • Cash handling and counting skills
  • Ability to read menus, manuals and training materials
  • Manual dexterity for packing and cleaning
  • Ability to maintain confidentiality of company operations

Job Qualifications

  • Prior experience in restaurant management or hospitality
  • Proven leadership and team development skills
  • Strong understanding of customer service excellence
  • Ability to manage financial and operational activities
  • Effective communication and interpersonal skills
  • Knowledge of food safety and sanitation standards
  • Ability to handle multiple priorities in a fast-paced environment

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with Company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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