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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Supportive team environment

Job Description

KFC, one of the world’s most recognizable fast-food brands, is renowned for its signature fried chicken recipes, friendly service, and commitment to quality. With thousands of restaurants worldwide, KFC operates primarily through independent franchisees who manage individual locations under a shared global brand and system. This unique franchise model allows each restaurant to maintain the high standards that customers expect while fostering a close-knit and motivated local work culture. As an industry leader in quick-service dining, KFC continuously seeks dedicated professionals to uphold and advance its legacy of delivering exceptional guest experiences.

The role of Restaurant General Mana... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience preferred
  • Ability to lift 25-85 pounds and stand for extended periods
  • Good hearing to respond to auditory alarms
  • Availability to manage cash handling and end-of-day procedures
  • Capability to read and understand menus, manuals and training materials
  • Ability to maintain confidentiality of company operations
  • Punctual and reliable attendance
  • Positive attitude and friendly demeanor

Job Qualifications

  • Proven experience in restaurant management or relevant leadership roles
  • Strong interpersonal and communication skills
  • Demonstrated ability to lead and develop a team
  • Understanding of financial management and payroll processes
  • Knowledge of health, safety and sanitation standards
  • Ability to work in fast-paced environments
  • Flexibility to perform physical tasks including lifting and extended standing
  • Commitment to customer service excellence
  • Basic computer literacy for record keeping

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with Company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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