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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
supportive work environment
Training and Development

Job Description

KFC is one of the world's most recognized fast-food restaurant chains known for its signature fried chicken and commitment to quality service. Established as a leader in the quick-service restaurant industry, KFC has developed a vast network of independently owned franchises globally which uphold the brand's high standards of food quality, customer service, and cleanliness. The company prides itself on a strong family-oriented culture where teamwork, development, and leadership are highly valued. This culture supports every level of employee from entry-level team members to top management, fostering a supportive environment where employees can thrive and grow their careers.

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Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or a similar leadership role
  • Strong communication and leadership skills
  • Ability to work flexible hours including evenings and weekends
  • Ability to handle cash and perform basic accounting tasks
  • Capability to lift 25-85 pounds and endure extended standing
  • Hearing within normal range for safety compliance
  • Ability to read and interpret manuals and training materials
  • Must demonstrate punctuality and a positive attitude

Job Qualifications

  • Proven experience in restaurant management or leadership roles
  • Strong interpersonal and communication skills
  • Ability to lead and motivate a team
  • Experience in training and development of staff
  • Knowledge of health and safety regulations
  • Basic financial acumen and ability to handle payroll and budgeting
  • High school diploma or equivalent
  • Ability to work in fast-paced environments
  • Strong customer service orientation
  • Ability to maintain confidentiality regarding company operations

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other restaurant general managers and area leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their area coach, director of operations and human resources

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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