Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and vibrant brand culture. Established as a leader in the quick-service restaurant industry, KFC has built a reputation for delivering flavorful, high-quality meals coupled with exceptional customer service. The company operates numerous locations worldwide, driven by a commitment to hospitality, innovation, and community engagement. KFC fosters a dynamic and inclusive work environment that values equity, inclusion, and belonging, making it an employer of choice for many in the hospitality sector.
The role of Restaurant General Manager at KFC is a critical leadership position designed for ... Show More
The role of Restaurant General Manager at KFC is a critical leadership position designed for ... Show More
Job Requirements
- 5 years of experience in restaurant or retail management
- Proven ability to improve performance based on profit and loss analysis
- Proficiency with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging
- Experience in team motivation and people development
- Skilled in recruitment and training of staff
- Ability to adapt to organizational changes and support change management
- Compliance with corporate policies and health and safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance and foster a culture of equity, inclusion and belonging
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers and resolve issues quickly to ensure a positive experience
- Strategically schedule staff and coach management on the KFC brand standards
- Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
- Stay informed about competitors and exceed standards in digital presence and loyalty programs
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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