Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
KFC is one of the world's most renowned quick-service restaurant brands, famous for its delicious fried chicken and commitment to delivering high-quality dining experiences. As a global leader in the fast-food industry, KFC operates thousands of restaurants across many countries, serving millions of customers daily. Each KFC restaurant is operated independently by franchisees, which enables the brand to maintain its customer focus and operational consistency while adapting locally to serve its communities. The culture at KFC emphasizes a strong family environment where teamwork, respect, and mutual support fuel success both for employees and the business as a whole.
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Job Requirements
- High school diploma or equivalent
- previous management experience in a restaurant or similar fast-paced environment
- strong leadership and team-building skills
- excellent communication abilities
- capability to handle cash transactions accurately
- ability to lift between 25-85 pounds
- able to stand for extended periods
- good hearing to detect auditory alarms
- strong attention to detail
- dependable and punctual
- ability to maintain confidentiality of company operating procedures
- aptitude for reading menus, manuals, and training materials
- physical dexterity for packing food containers and cleaning
- able to work in confined spaces
- commitment to safety around hot equipment and boiling water
Job Qualifications
- Proven leadership experience in restaurant or retail management
- strong communication and interpersonal skills
- ability to mentor and develop team members effectively
- experience with budgeting, scheduling and payroll processes
- knowledge of health and safety regulations
- customer-service oriented mindset
- ability to collaborate with multiple stakeholders
- problem-solving and decision-making skills
- ability to thrive in a fast-paced environment
- proficiency with point of sale and business management software
- high school diploma or equivalent
- willingness to work flexible hours including weekends and holidays
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- grow and mentor your KFC family through training, development and onboarding new team members
- lead communications of your team's goals, upcoming promotions, business updates, etc
- inspire the overall positive and collaborative family environment
- partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- reviewing and submitting payroll
- completing employee new hire paperwork
- completing employee change forms and termination forms
- ensure the store is operated in a safe and clean manner at all times
- ensure work schedules are adequate to meet customer service requirements but are also cost effective
- ensure that the store is operated in compliance with Company policies and procedures
- daily record keeping of the store financial and production activities
- maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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