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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
flexible scheduling

Job Description

KFC, one of the world's largest and most recognizable fast-food brands, is renowned for its iconic fried chicken and commitment to delivering a memorable dining experience. As a global leader in the quick-service restaurant industry, KFC has built a strong reputation for quality, consistency, and outstanding customer service. Each KFC location operates with a unique blend of corporate standards and local franchise ownership, fostering a supportive family culture that values teamwork and excellence.

This particular opportunity is within a restaurant independently owned and operated by a KFC franchisee, meaning the franchisee is responsible for all hiring decisions and employment mat... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience preferred
  • Ability to lift 25-85 pounds
  • Ability to stand for extended periods
  • Hearing within normal range
  • Strong organizational and multitasking skills
  • Proficiency in cash handling and counting
  • Ability to read menus, manuals, and training aids
  • Capability to operate safely around hot equipment
  • Punctual attendance
  • Ability to work collaboratively in confined spaces
  • Enthusiasm and a positive attitude

Job Qualifications

  • Proven leadership experience in a fast-paced restaurant environment
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a diverse team
  • Experience with payroll, scheduling, and administrative tasks
  • Knowledge of food safety and health regulations
  • Commitment to customer service excellence
  • Ability to manage financial and operational metrics
  • Familiarity with company policies and procedures
  • Ability to maintain confidentiality of company operations
  • Capability to thrive in a dynamic, team-oriented environment

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with Company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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