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PF Changs

Restaurant General Manager

Oklahoma City, OK, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training
Referral Bonus
Employee Discounts
holiday closures
financial assistance

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant chain well known for its innovative Asian-inspired cuisine and exceptional guest experience. With a commitment to quality food, welcoming ambiance, and attentive service, P.F. Chang's has established itself as a leader in the hospitality industry, attracting guests who appreciate a blend of tradition and modernity in their dining choices. As part of a larger hospitality group, the company prides itself on fostering a culture centered on integrity, inclusiveness, and continuous growth, ensuring that each location maintains the highest standards of service and culinary excellence.

We are currently hiring a full-time salar... Show More

Job Requirements

  • Requires progressive restaurant/hospitality management experience
  • recent prior experience as a General Manager for external hires
  • must possess a valid driver’s license
  • strong passion for delivering exceptional guest experiences
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • demonstrated success in mentoring and coaching individuals
  • understanding of managing inventory, cost of goods, and financial control
  • general systems proficiency in POS, corporate software, delivery platforms, inventory, and reservation systems

Job Qualifications

  • Progressive restaurant/hospitality management experience
  • recent prior experience as a General Manager for external hires
  • strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
  • demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
  • understanding of managing inventory, cost of goods, financial control (P&L)
  • general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
  • experience in casual or upscale dining preferred
  • hospitality or business degree preferred
  • culinary and kitchen acumen preferred

Job Duties

  • Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
  • actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
  • drive incremental sales through exceptional service and coaching team members on upselling techniques
  • demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
  • set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
  • develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards
  • inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
  • exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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