Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $66,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedule
Employee assistance program
free uniform
Job Description
Smashburger is a rapidly growing restaurant chain that opened its first location in 2007 with a single goal: to serve a better burger. Known for its commitment to quality and innovation, Smashburger has become a beloved brand in the fast-casual dining sector, focusing on delivering superior burgers made with fresh, high-quality ingredients. The company prides itself on creating better experiences not only for its customers but also for its employees, fostering a diverse, safe, and supportive workplace environment where teamwork and mutual respect are paramount. Smashburger's expansion continues steadily, with an average of 10 new restaurants opening annually, reflecting its... Show More
Job Requirements
- 1-2 years of Restaurant General Manager experience in restaurants
- Flexible to work nights, weekends and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills both written and verbal
- Effective people management skills
- Excellent attention to detail
- Proven time management and organizational skills
- Highly motivated and results driven
- Physical ability to stand for extended periods and lift up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of Restaurant General Manager experience in restaurants
- Strong communication skills both written and verbal
- People management skills to select, assess, coach, counsel, develop, motivate and lead teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed and results driven
- Ability to work in a fast-paced environment
- Ability to manage financial and operational aspects of a restaurant
- Knowledge of food safety and operational compliance standards
Job Duties
- Report to the Director of Operations/District Manager and support the management teams in their respective restaurant location
- Manage the performance of multiple Restaurant Managers, Shift Leaders and employees
- Promote a fun and positive work environment
- Develop future leaders for the company
- Manage the effectiveness of people focused processes and systems
- Ensure individual unit is staffed adequately including employee retention, recruitment and performance management
- Provide initial and ongoing training using SmashConnect LMS and training methods
- Reward and recognize employee performance
- Engage in talent reviews and performance conversations
- Partner with Human Resources to manage disciplinary processes
- Resolve employee relations issues with management and HR partners
- Manage daily operational checklists including linechecks, uniform standards, opening/closing checklists and safe deposit logs
- Manage FSC operational standards and corrective action plans
- Oversee guest experience metrics and resolve complaints within 24 hours
- Ensure food safety compliance with local health departments
- Exemplify guest service and communicate service standards
- Manage onboarding and training for new employees
- Facilitate routine management communication
- Manage business spending including budget, COGS, inventory, and operating costs
- Follow cash policies to minimize losses
- Build sales through community involvement and improved operations
- Manage labor cost and build schedules according to sales trends and company tools
- Manage local store marketing programs as assigned
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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