Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
bonus eligible
Vacation Time
Scholarship Opportunities
career advancement
medical benefits
Health and wellness programs
Employee Discounts
Employee meal discount program
Next Day Pay
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the fast-food industry, is famous for its signature fried chicken and commitment to delivering outstanding customer experiences. As a well-established quick service restaurant brand, KFC operates thousands of locations worldwide, fostering a culture of excellence, innovation, and community involvement. KFC is dedicated to creating a work environment where team members can thrive, develop professionally, and contribute meaningfully to the company's success. The brand’s heritage, combined with a focus on modern business practices, makes it a highly sought-after employer in the restaurant sector.
The role of the Restaurant General Manager at KFC is pivotal... Show More
The role of the Restaurant General Manager at KFC is pivotal... Show More
Job Requirements
- Experience in restaurant or retail management
- Strong track record in people management
- Proven ability to analyze and improve financial performance
- Proficient with digital tools
- Exceptional written and verbal communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion and belonging
- Ability to recognize and motivate teams
- Experience in recruiting and training staff
- Adaptability to change
- Compliance with corporate policies and health and safety regulations
Job Qualifications
- Experience in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC’s culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance regularly, fostering a culture of equity, inclusion and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings
- Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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