Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
bonus eligible
Vacation Time
Scholarship Opportunities
career advancement
medical benefits
Health and wellness programs
Employee Discounts
employee meal discount
Next Day Pay
KFC Foundation programs
Job Description
KFC, also known as Kentucky Fried Chicken, is a renowned global fast-food restaurant chain specializing in fried chicken. Founded on a heritage of quality, quick service, and iconic taste, KFC has grown into one of the world’s most recognized and beloved brands. As a part of the larger QSR (Quick Service Restaurant) industry, KFC serves millions of customers daily, committed to delivering an exceptional experience that delights with both food and service quality. The company prides itself on creating an inclusive, engaging work environment that encourages growth and development for its team members.
The Restaurant General Manager r... Show More
The Restaurant General Manager r... Show More
Job Requirements
- Experience in restaurant or retail management
- Strong people management skills
- Proven ability to analyze and improve financial performance
- Proficient with digital tools
- Excellent communication skills
- Knowledge of restaurant maintenance programs
- Alignment with KFC culture and values focusing on equity, inclusion and belonging
- Ability to recognize and motivate teams
- Recruitment and training expertise
- Adaptability to change
- Compliance with corporate policies and health and safety standards
Job Qualifications
- Experience in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills, including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values, with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams, with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors, ensuring a strong, well-prepared team
- Develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers as well as overseeing the execution of all training and development initiatives
- Recognize and reward outstanding team member performance regularly, while fostering a culture of equity, inclusion and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation
- Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink lists restaurant, hotel, and hospitality jobs.
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