Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
vacation
Paid Time Off
Tuition Reimbursement
career advancement
Health and wellness programs
free meal
Job Description
KFC is a globally recognized leader in the quick-service restaurant industry, renowned for its world-famous fried chicken and a legacy of delivering exceptional customer experiences. As a brand synonymous with quality and innovation, KFC operates an extensive network of restaurants offering a welcoming environment for customers to enjoy delicious meals in a fast, friendly setting. The company’s commitment to community values, diversity, equity, and inclusion extends through every aspect of its operations, fostering a positive workplace culture and supporting career growth for its employees across all levels. KFC’s dedication to continuous improvement and customer satisfaction positions it as a preferred... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills, including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values, with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills, including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values, with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance regularly
- address and resolve conflicts promptly, maintaining a positive work environment
- personally engage with customers, swiftly resolving any issues to ensure a positive experience
- strategically schedule staff to optimize customer service
- analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
- stay informed about competitors and aim to exceed their standards in all aspects
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink is built for hospitality recruitment.
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